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Call Center Agent hiring with Amazing salary upto 30K.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Handle inbound and outbound calls with professionalism and courtesy.
  • Provide excellent customer service while assisting clients with inquiries and resolving issues.
  • Document call details and customer interactions in the CRM system accurately.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Meet weekly and monthly performance targets, including call resolution rates.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
  • Experience Level: 1-3 years in a call center or customer service role.
  • Skills and Competencies: Strong communication skills, both verbal and written.
  • Skills and Competencies: Ability to work under pressure in a fast-paced environment.
  • Qualities and Traits: Empathetic, patient, and a proactive problem-solver.
  • Responsibilities and Duties: Willingness to learn and adapt to new technologies and processes.
Vacancy posted 20 hours ago
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