Call center Agent. Salary upto 20K-35K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle inbound and outbound calls professionally and provide excellent customer service.
- Resolve customer inquiries and issues efficiently while maintaining high satisfaction levels.
- Document all interactions in the customer relationship management system.
- Collaborate with team members to improve service quality and achieve team targets.
- Participate in training sessions to enhance product knowledge and customer interaction skills.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 5–8 years of experience in a call center environment.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Strong problem-solving abilities.
- Qualities and Traits: Patient and empathetic when dealing with customers.
- Working Conditions: Ability to work in a fast-paced environment and handle high call volumes.
Vacancy posted 2 days ago
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