Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
- Provide exceptional customer support via phone, email, and live chat.
- Address customer inquiries, complaints, and feedback promptly.
- Maintain a clear understanding of products and services.
- Document interactions and resolutions accurately in the system.
- Collaborate with team members to improve service quality.
- Meet performance metrics and contribute to team goals.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Proficient in English, strong communication skills, and problem-solving abilities.
- Responsibilities and Duties: Assist customers, handle inquiries, and resolve issues efficiently.
- Working Conditions: Office environment, may involve long hours on the phone.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Vacancy posted 1 day ago
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