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Customer Service Representative

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Description
  • Handle customer inquiries professionally via phone, email, or chat.
  • Provide accurate information regarding products and services to customers.
  • Resolve customer complaints and issues efficiently and courteously.
  • Document interactions with customers in the company database.
  • Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years of customer service experience.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Responsibilities and Duties: Ability to multitask and work under pressure.
  • Qualities and Traits: Patient and empathetic towards customers.
  • Working Conditions: Must be available to work flexible hours, including evenings and weekends.
Vacancy posted 1 day ago
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