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Customer Service Representative

Full-time

Recruitify_HR

  • Hiring BPO Specialists: Travel, Healthcare & Banking Accounts!

  • JOIN A GLOBAL PIONEER BPO! We have immediate openings for skilled agents across our top accounts in multiple sites.

    • LOCATIONS (On-Site Only): MANILA
    • YOUR REWARDS & BENEFITS:

    Competitive Salary Package: Up to ₱25,000 - ₱40,000 + Allowances/Incentives

    Workload: Manageable call volume with fixed weekly rest days.

    ✨ Elite On-site Perks

    Best Office Amenities: Dedicated WIFI zones, Gaming areas, Fitness options.

    Free Day Meals and regular team celebrations.

    ✅ REQUIREMENTS (We Have Two Tracks)

    Experienced Agents: Minimum 6 Months BPO Experience is MANDATORY.

    New Agents: College Graduates/Freshers are welcome to apply for select entry-level accounts.

    • Job Role & Responsibilities
    • Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.
    • Identify, troubleshoot, and provide solutions for customer concerns, ensuring first-call resolution (FCR) where possible.
    • Maintain a high level of product and procedural knowledge to effectively assist customers.

    Fast-Track Process: One Easy Interview!

    Interested? Click the "Send Message" button below for immediate assistance!
Vacancy posted 1 day ago
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