Mandarin Data Operations Specialist

COMPANY PROFILE: It is a well-known German Company that creates commercial vehicles worldwide. One of the most famous manufacturing companies for luxury cars is expanding its worldwide production network Position: Mandarin Data Specialist Industry: German Luxury Car Company Location: Cebu City Schedule: Monday to Friday (Midshift Schedule - 9AM to 6PM) Salary: ‌ Php50,000 - Php60,000 Work Set-up: Work On-site (During the PROBATIONARY period)

BENEFITS:

• Upon regularization, remote work for 10 days per month
• Can provide a Laptop or a Computer

- HMO

• Sick leave & Vacation Leave
• Government-Mandated Benefits
• Can provide a working visa

REQUIREMENTS OF THE JOB:

• Open to Filipinos and Filipino-Chinese who can speak, read, and write in Mandarin and English.
• Open to foreign nationals, can process a working visa.
• Bachelor’s/College Degree, Finance/Accountancy/Banking or Equivalent;
• Knowledge of the Accounting system (SAP, Etc.)
• Basic level and some experience in Office Tools (Knowledge, experience, and application of MS Office tools, other project tools, Visio).

RESPONSIBILITIES OF THE JOB APPLICATION:

• Reviews and submits regular monitoring reports for all processed requests, including both approved and rejected cases.
• Performs periodic clean-up and maintenance of customer and vendor accounts for assigned markets, and oversees team members handling similar tasks for other non-complex markets.
• Serves as the Point of Contact (POC) for operational concerns and inquiries related to non-complex markets.
• Ensures accuracy and compliance of all processed requests in accordance with company policies and internal controls.
• Coordinates with cross-functional teams (e.g., Finance, Sales, and Operations) to resolve account-related issues in a timely manner.
• Provides guidance and support to team members to maintain service quality and meet agreed service level agreements (SLAs).
• Prepares and analyzes operational reports to identify trends, discrepancies, and areas for process improvement.

RECRUITMENT PROCESS:

• Paper Screening
• Initial Interview
• Panel Next/Final Interview with a Mandarin speaker/proficient colleague, team lead/s, and the Hiring Manager
• Job offer