Supply Chain Customer Service Lead
Full-time
J-K Network Services
A 50 year old Japanese company expanded their business in the Philippines. This company is popular for leading the railway, the logistics, import, export, shipping, trading and more business in Japan. Due to its success, this firm opened its office in Manila to serve the globe.
Position: Supply Chain Customer Service Lead
Salary: 30,000 to Php 35,000 (Fixed Dayshift)
Type of Job: Calls and Emails
Company Industry: Japanese Shipping and Cargo Firm
Work Location: Laguna
Work Schedule: Fixed Day shift (8:30am to 5:30pm only) *this is not shifting
Work Set Up: Onsite in Laguna
COMPANY PERKS AND BENEFITS:
- Leave Credits
- Company Christmas gift
- Company sponsored events
- Free parking
- Government Mandated Benefits
- 13th month pay
Who is qualified?
- Bachelors Degree holder of any course , open to undergraduate with experience in the same field of job
- With experience in supervising staff for at least 1 year
- Willing to work onsite
- Can start working ASAP is a big advantage
- This is not “complaint line” this is more on order management and managing staff
What are the duties of the job?
- Train and oversee team members
- Guide customer on how to place an order
- Answer inquiries about logistics rate, timeline and shipping
- Answer customers via email, Chat and phone calls
- Use Tagalog and English based on Customer preferences
- Update customers regarding their ongoing orders
- Provide information of the requirements when using the service
- Double check if customer requirements are compliant with PEZA
How is the recruitment process?
This is 1 day hiring. Please attend the interview personally to take the first and final interview done by the Site Manager and you will get to know the result within the day. We prefer someone who can start ASAP.
LOOK FOR MS. JAI
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Supply Chain Customer Service Lead in Laguna vacancy
- ...in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION: Supply Chain Operations Lead INDUSTRY: Logistic Company WORK LOCATION: Binan...
- ...Job Overview: The Supply Chain Manage r is responsible for ensuring a business can efficiently... ...plans, and forecast demand to meet customer needs. Negotiate contracts with suppliers... ...budgets for supply chain activities and lead and train staff. Qualifications:...
- ...evaluate suppliers based on cost, quality, and lead times · Process purchase orders and... ...timely delivery of raw materials and supplies · Inventory Management · Monitor stock... ...and arrival of goods · Supply Chain Planning & Optimization · Analyze data...
- ...The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. INDUSTRY: Logistic Company WORK LOCATION: Binan Laguna WORK SCHEDULE...
- ...They value quality and environmental policies and objectives of the company. Their services are manufacture, export, etc. for the financial and distribution markets. Position: Supply Chain Associate Company Industry: Manufacturing company Work Location: Binan...
- ...their best by providing their customers with the best possible... ...software are sold to world-leading brands across the globe. Developing... ...of the role: The Supply Chain Planner is responsible for executing... ...daily with their customer service, planners, and production teams...
- ...Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years. Position: Supply Chain Support Executive Industry: Japanese Shipping and Cargo Firm Location: Laguna...
- ...nurture and develop a young SCM Services organization. ~ Bachelor's... ...~7-10 years experience in leading Global Transition projects... ...be the company's face to the customer of SCM Services and will be... ...to have a firm grasp of the supply chain business and trends and is expected...
- ...PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that... ...expectations. POSITION: Customer Service Operations Lead INDUSTRY: Logistic Company WORK LOCATION: Binan...
- ...logistics, transportation, warehousing services to their client. Company Industry:... ...dispatch to ensure efficiency and accuracy. Lead, train, and evaluate warehouse staff,... ...timely fulfillment of orders and smooth supply chain operations. Implement and improve...
- ...end-to-end transportation and supply chain solutions for local and... ...warehousing, distribution, and customs coordination, ensuring that goods... ...Supervisor- customer service Company Industry: Logistic... ...years of experience in Team lead or supervisory Amenable to...
- ...end-to-end transportation and supply chain solutions for local and... ...warehousing, distribution, and customs coordination, ensuring that goods... .... Position: Customer Service Agent(logistic) Company Industry... ...and expectations are met, leading to high satisfaction and loyalty...
- ...end-to-end transportation and supply chain solutions for local and... ...warehousing, distribution, and customs coordination, ensuring that goods... .... Position: Customer Service Supervisor Company Industry... ...years of experience in Team lead or supervisory • Amenable to...
- ...As a Customer Service Representative, you will handle customer inquiries, resolve complaints, and provide information about products and services. You will also process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction College...
- ...Description Respond to customer inquiries through various channels including phone, email, and chat. Provide information about products and services, resolving customer issues efficiently. Maintain accurate records of customer interactions in the system. Collaborate...
- ...company is a logistics firm established in 1995, providing comprehensive services including transportation, warehousing, and supply chain solutions to its clients. POSITION: Warehouse Operations Lead INDUSTRY: Logistics and Warehousing Industry WORK LOCATION:...
- ...providing end-to-end transportation and supply chain solutions for local and international clients... ..., warehousing, distribution, and customs coordination, ensuring that goods move efficiently... ..., and on time. Position: Customer Service officer- logistic Company Industry:...
- ...Description Respond to customer inquiries via phone, email, and chat. Assist customers with product selection and issue resolution. Maintain a high level of customer satisfaction through effective communication. Document customer interactions accurately in...
- CSR stands for Customer Service Representative, a frontline role responsible for managing customer interactions and ensuring satisfaction in a call center environment.
- ...Technical Troubleshooting: Diagnose and resolve customer issues regarding hardware, software, internet connectivity, or device setups. Guided Assistance: Walk customers step-by-step through technical processes over the phone, email, or live chat. Documentation:...
- ...A Customer Service Representative (CSR) in a call center serves as the primary link between a company and its customers. They act as frontline problem-solvers, answering inquiries, resolving complaints, processing transactions, and maintaining expert knowledge about products...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...International Account Team . In this role, you will communicate with customers from different countries, answer their questions, and help... ...Provide clear and accurate information about products or services Assist customers with their concerns in a professional and...
- ...Assist the Supply Coordinator in monitoring and managing material flow and inventory Coordinate with suppliers and vendors to support... ...the required materials on time Help maintain smooth supply chain operations and efficiency provide administrative and logistical...
- ...Job Overview We are looking for motivated individuals to assist customers by phone. This is an entry-level opportunity, and applicants... ...Record call information in the company system. Follow customer service procedures. Escalate issues when additional assistance is...
- ...A call center agent serves as the primary link between a company and its customers. They handle inbound and outbound communications, resolve inquiries, troubleshoot issues, and maintain satisfaction. Ideal candidates possess excellent active listening, problem-solving,...
- ...CUSTOMER SERVICE ASSOCIATE JOB SUMMARY : Truck monitoring Truck booking GC monitoring Truck replacement S-Commerce (new account... ...fast-paced e-commerce environment while supporting efficient supply claim and logistics operations. Other tasks as may be...
- ...Job Title: Customer Service Representative Why Join Us? Are you a natural communicator who loves helping others? We are looking for versatile Customer Service Representatives to be the voice of our company! The Role: Answer incoming inquiries and provide expert...
- ...Description Interact with customers to provide information and assistance regarding products and services. Resolve customer complaints and issues in a timely and efficient manner. Document customer interactions and feedback using the company's system. Maintain...
- ...Description Assist customers with inquiries and issues via phone, email, or chat Maintain a high level of customer satisfaction by... ...Participate in training and development programs to enhance customer service skills Requirements Educational Qualifications: Diploma...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Supply Chain Customer Service Lead. Be the first to apply!
