Call Center Agent (Non Voice Account)

Customer Service Representative – Non-Voice Account Metro Manila | Onsite Are you currently working in offices, retail stores, cafés, online shops, or other customer-facing roles that involve chatting with customers, handling messages, or assisting through online platforms? This opportunity is ideal for applicants with experience as online sellers, chat support staff, office assistants, receptionists, social media assistants, cashiers, or customer service staff who are comfortable communicating through chat and email. Bellsoft Global is hiring Customer Service Representatives for a Non-Voice Account. In this role, you’ll assist customers through chat, email, and messaging platforms while building valuable experience in the BPO industry. What You’ll Do:

• Respond to customer inquiries through chat, email, or messaging platforms
• Provide accurate information about products, services, or account details
• Resolve customer concerns professionally and efficiently
• Record customer interactions and updates accurately in the system
• Escalate more complex concerns when necessary
• Maintain customer service and productivity standards

• High School or Senior High School graduates are welcome
• Applicants with customer-facing or online support experience are encouraged to apply, including:

• Online sellers
• Chat support staff
• Office assistants
• Receptionists
• Social media assistants
• Cashiers
• Customer service staff

• Strong written communication skills
• Basic computer knowledge and multitasking ability
• Willing to work onsite and on shifting schedules

• Salary package up to ₱26,000
• Paid training from Day 1
• Career growth opportunities
• Performance incentives and bonuses
• Supportive and fast-paced work environment
• Valuable non-voice and BPO experience