Customer Service Associate (Open for Fresh Graduate)
Full-time
J-K Network Services
Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 years
Position: Customer Service Associate
Company Industry: IT Company
Location: Pasay City
Postal Code: 1300
Salary Offer: Php25,000-Php30,000
Work Schedule: Shifting Schedule
Work Set Up: Onsite
Benefits:
- Government Mandated Benefits
- Sick Leave Credits
- Vacation Leave Credits
- 13th Month Pay
- HMO
Requirements:
- Bachelor’s Degree holder
- Fresh Graduates are encourage to apply
- With at least 2-3 years customer service experience is an advantage
- Amenable to attend interviews
- Willing to work either in Pasay or Taguig
- Can start as soon as possible
Responsibilities:
- Oversee critical processes and identify areas for improvement and optimization.
- Build and maintain strong stakeholder relationships while ensuring successful project execution
- Assist the team in implementing process enhancements to boost efficiency and productivity.
- Gather, analyze, and interpret data to support informed decision-making.
- Lead initiatives focused on process automation and digital transformation.
- Ensure compliance with quality standards and regulatory requirements.
- Offer guidance, training, and mentorship to junior team members.
- Other task may be assigned by immediate superior
Recruitment Process: (Online)
- Initial Interview
- Second Interview
- Final Interview
- Job Offer
Look for Ms. Yanna
Vacancy posted 6 hours ago
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