Customer Service Representative (Open for Highschool Graduate)
Full-time
J-K Network Services
COMPANY PROFILE: An IT BPO company delivers technology-driven services with a strong focus on customer support, social media, strategic solutions, and emerging technologies. Committed to driving innovation, the firm consistently seeks to enhance and modernize the tech landscape.
Position : Customer Service Representative
Company Industry : BPO/IT Company
Work Location : Taguig City
Work Schedule : Nightshift
Salary : Negotiable depending on years of working experience
Work Set Up : Work on Site
BENEFITS:
- Government Mandated benefits
- 13 Month Pay
- HMO
- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
JOB REQUIREMENTS:
- Open to HS(old curriculum)/SHS grads, college undergraduates and college grads
- with at least 6 months to 1 years work experience in customer service
- Amenable to work in TAGUIG CITY
- Willing to attend face to face interview
JOB RESPONSIBILITIES:
- Manage both incoming and outgoing customer communications through phone calls, live chats, and emails.
- Maintain accurate client information by regularly updating account records.
- Address customer complaints effectively and offer appropriate solutions.
- Respond to all customer inquiries and provide assistance as needed.
- Gather and communicate customer feedback regarding products, services, and overall support
RECRUITMENT PROCESS: (FACE TO FACE)
- Initial interview
- Assessment
- Final interview
- Job Offer
Look for Ms.Riva
Vacancy posted 21 days ago
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