Customer Service Representative
Full-time
Essilor - Davao
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues efficiently and professionally.
- Maintain accurate records of customer interactions.
- Provide product information and support.
- Collaborate with team members to enhance service quality.
- Strive for excellent customer satisfaction at all times.
- Educational Qualifications: High school diploma required; associate's degree preferred.
- Experience Level: Minimum of 1-2 years in a customer service role.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
- Responsibilities and Duties: Assist customers with inquiries, resolve complaints, and process orders.
- Working Conditions: Office environment, may require evening or weekend shifts.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Vacancy posted 21 days ago
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