Customer Service Representative (CSR)
15000 - 21650 PhpFull-time
Gratitude Inc
Job Description: Customer Service Representative (CSR)
Location: Cagayan de Oro (CDO), Philippines
Salary Package: Up to PHP 21,650 per month
Work Setup: 100% Onsite
Experience: Freshers are welcome
Education: High School Graduate or Senior High School Graduate
Shift: Shifting Schedule
Job Overview
We are looking for motivated, customer-oriented individuals to join our team as Customer Service Representatives. The successful candidates will handle customer inquiries, provide accurate information, resolve concerns, and deliver a positive customer experience.
Key Responsibilities
Handle customer inquiries and provide accurate information about products and services.
Assist customers with concerns, complaints, and service-related requests.
Resolve customer issues professionally and efficiently.
Maintain a positive and customer-focused attitude during interactions.
Ensure proper documentation of customer interactions and concerns.
Follow company policies, procedures, and service quality standards.
Meet performance targets and maintain customer satisfaction.
Qualifications
At least a High School or Senior High School Graduate.
No prior work experience required; freshers are welcome.
Good verbal and written communication skills.
Strong customer service and problem-solving abilities.
Positive attitude and willingness to learn.
Willing to work 100% onsite in Cagayan de Oro.
Willing to work on shifting schedules.
Must be willing to undergo the complete recruitment and assessment process.
Compensation & Work Conditions
Salary Package: Up to PHP 21,650.
Location: Cagayan de Oro.
Work Arrangement: Onsite.
Schedule: Shifting shifts.
Experience Level: Open to fresh graduates and candidates without experience.
Ideal Candidate Profile
Candidates should be enthusiastic, patient, and customer-focused, with good communication skills and the flexibility to work in a fast-paced customer service environment.
Vacancy posted 3 days ago
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