Call Center Representative
Full-time
ContantiKnow PH
NOW HIRING | VOICE ACCOUNTS
Looking for a fresh start or your next opportunity in the BPO industry? We might have the right job for you!
ONE-DAY ONSITE HIRING PROCESS
Visit our site, complete your interview, and you could receive a job offer on the same day if qualified.
JOB RESPONSIBILITIES
- Assist customers with their inquiries and concerns through phone calls.
- Provide helpful and accurate information about products, services, and account-related matters.
- Help customers resolve issues by understanding their needs and offering the right solutions.
- Keep every conversation professional, friendly, and customer-focused.
- Record customer interactions and update account information accurately.
- Meet account performance targets, including quality, productivity, and customer satisfaction.
- Follow company guidelines, account procedures, and data privacy policies.
JOB REQUIREMENTS
- High School Graduate (Old Curriculum) or Senior High School Graduate.
- Good English communication skills, both verbal and written.
- Fresh graduates and first-time job seekers are welcome to apply.
- With or without BPO experience, depending on account requirements.
- At least 6 months of international customer service experience is an advantage.
- Willing to work onsite, on shifting schedules, and during night shifts, when required.
- Comfortable working in a fast-paced and customer-focused environment.
- Willing to complete the company's recruitment process and training.
WHO CAN APPLY?
Fresh graduates, first-time job seekers, career shifters, and experienced BPO professionals are all welcome to explore our available opportunities.
WHAT WE OFFER
- Competitive salary packages
- Performance bonuses and incentives
- Paid training
- Night differential and holiday pay, where applicable
- Opportunities for career growth and development
A QUICK SALARY NOTE
Some salary packages may include additional bonuses and incentives. Your actual compensation will depend on your qualifications, experience, assigned account, and performance.
READY TO TAKE THE NEXT STEP?
- Apply now and let's help you get started with your next BPO opportunity!
Vacancy posted 3 days ago
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