Call Center Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle inbound and outbound customer calls efficiently and professionally.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints and issues, ensuring satisfaction and customer retention.
- Maintain records of customer interactions and transactions in the database.
- Collaborate with team members to achieve performance targets and enhance service quality.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 3–5 years of customer service experience.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Ability to handle stressful situations and challenging customers.
- Qualities and Traits: Strong problem-solving skills and attention to detail.
- Working Conditions: Ability to work in a fast-paced call center environment.
Vacancy posted 16 hours ago
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