Call Center Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Answer incoming calls and address customer inquiries professionally.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues in a timely manner.
- Document all interactions in the customer management system.
- Follow up with customers as needed to ensure satisfaction.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 1–3 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Patience and a customer-oriented mindset
- Working Conditions: Call center environment with a focus on teamwork
Vacancy posted more than 2 months ago
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