Call Center Agent | Open to No Experience & Career Shifters
NeksJob Philippines
Join our team as a Customer Care Representative! You’ll assist customers through phone, email, and chat by answering inquiries, providing product information, and resolving technical concerns. We’re looking for someone with strong communication skills, active listening abilities, and basic computer knowledge.
Main Responsibilities
Handle inbound phone calls regarding account details, product information, and order updates.
Explain company policies, service offerings, and account options clearly to clients.
Analyze and troubleshoot customer issues in a calm, professional manner.
Resolve concerns promptly, aiming to fix issues on the initial contact.
Maintain clean and accurate records of all customer interactions and account changes.
Qualifications
SH/SHS Grad
Willing to work on site
Basic computer literacy
Good communication skills
Why Join Us
Paid Training
Competitive Salary
Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
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- ...Responsibilities Handle inbound phone calls regarding account details, product information... ...offerings, and account options clearly to clients. Analyze and troubleshoot customer... ...Bonuses HMO and Other Benefits Career Growth Opportunities Fun and Supportive...
- Communicated effectively with customers to understand their needs and provide personalized assistance. Worked collaboratively with team members to improve service quality, meet performance targets, and maintain a high level of customer satisfaction.
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- A Call Center Agent is responsible for handling inbound and outbound customer calls, providing information about products and services, resolving customer concerns, and ensuring customer satisfaction.
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