Relationship Manager
Cobden & Carter International
A leading international commercial bank is seeking a strategic and driven Relationship Manager to join its team. Reporting to the Head of Institutional Banking, this role promotes the bank's products and services to existing and new-to-bank clients to drive revenue targets, expand the Financial Institution and Non-Bank Financial Institution customer base, and increase cross-border RMB payment and clearing volumes while managing operational and regulatory risks.
Responsibilities:
- Promote the bank's products and services to existing and new-to-bank clients to achieve revenue targets, increase cross-border RMB payment and clearing volume, and maximize client opportunities.
- Expand the customer base by onboarding Financial Institutions (FIs), Non-Bank Financial Institutions, and new Participating Banks.
- Manage relationships with key contacts from Institutional Banking clients and conduct customer experience surveys to align with client expectations.
- Collaborate with the Assistant Relationship Manager to ensure routine account-related requests, issue resolutions, regular reporting, and daily exception closures are completed within agreed turnaround times.
- Coordinate with internal departments to process requests for credit limits, relationship management applications, and counterparty onboarding promptly.
- Engage in marketing and cross-selling activities to promote RMB business and banking products that drive deposit, clearing, cross-border remittance, and FX volume growth.
- Manage relevant risks including AML, Compliance, Credit, Operational Risk, Market, Liquidity, and Interest Rate risk.
- Perform Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) activities in compliance with regulatory and internal Compliance/AML policies.
- Communicate effectively with internal stakeholders and Institutional Banking clients and perform general administrative functions in support of business objectives.
Qualifications:
- Bachelor's degree in Finance, Banking, Risk Management, Business Administration, or a related field.
- At least 4 years of banking experience in a similar relationship management capacity.
- Proven experience onboarding and managing Financial Institution and Non-Bank Financial Institution clients.
- Hands-on experience executing KYC, CDD/EDD, and AML compliance processes.
- Background in cross-selling institutional banking products (deposits, clearing, FX, cross-border remittance, or RMB solutions)
- Excellent stakeholder communication and client relationship management skills
Work Setup: Full Onsite
Schedule: Day Shift, Monday to Friday
Location: BGC, Taguig City
By applying, you give consent to collect, store, and/or process personal and/or sensitive information for recruitment and employment, may it be internal to Cobden & Carter International and/or to its clients.
Vacancy posted 13 days ago
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