Technology Experience Specialist
Full-time
Metacom Careers
We are looking for dedicated and customer-focused individuals to join our Tech and Consumer Services Account team. As a Customer Service Representative, you will assist customers with product inquiries, technical concerns, account support, and general service requests while delivering an excellent customer experience.
Job Responsibilities:
- Provide customer support for technology and consumer-related products and services.
- Handle customer inquiries, troubleshooting concerns, and account-related requests.
- Guide customers through basic technical solutions and product information.
- Resolve issues efficiently while maintaining a positive customer experience.
- Document customer interactions and follow established processes.
- Meet quality, productivity, and customer satisfaction goals.
Qualifications:
- High School Graduate, Senior High School Graduate, or College level/graduate.
- Strong communication skills in English.
- Customer-focused with good problem-solving abilities.
- Willing to work in a fast-paced BPO environment.
- Open to working on shifting schedules, including weekends and holidays.
Preferred Qualifications:
- With or without BPO experience (depending on account requirements).
- Previous customer service, technical support, or sales experience is an advantage.
Why Join Teleperformance?
- Be part of one of the world’s leading customer experience companies.
- Gain valuable experience in the technology and consumer services industry.
- Enjoy career growth opportunities and a supportive work environment.
Apply now and start your journey with Teleperformance!
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Technology Experience Specialist in Taguig vacancy
- ...A dedicated Customer Experience Specialist to serve as the primary point of contact for our global clientele. In this role, Specialist will ensure customers receive world-class assistance, guiding them through our product ecosystem and resolving technical or procedural...
- ...basic Mandarin or Fukien is a big advantage but not required Bachelors Degree holder With 1 year of experience as product specialist within the technology and mobile industry What are the duties of the job? Complete the purchase and forecast, as well as...
- ...impact you’ll make in the team With our mission to provide one billion jobs across the globe, we are in need of Customer Experience Specialists who’ll be willing to take our company to the next level! As a sneak peak of behind the scenes, you’ll be able to:...
- ...Culture and Engagement: Support the leaders of the People Team, the Global Culture, Communication and Experience Team, and the site People Team Manager, and partner with the People Partners to define, build and grow the company culture. Build strong internal networks...
- ...We are seeking a detail-oriented and customer-focused Travel Account Associate to join our team. The ideal candidate will have experience using Global Distribution Systems (GDS) such as Sabre, Amadeus, or similar booking platforms, and possess strong communication skills...
- ...network infrastructure, structured cabling, and telecom systems. Key Requirements CCNA certification or equivalent networking experience Experience in structured cabling and network infrastructure Experience in telecom systems (PABX / VoIP / IP telephony)...
- ...Privacy Technology Analyst Non-Negotiable Skills: • Must have at least 4 years of experience in the Information Technology and/or other related industry. • Should have strong analytical and problem-solving skills. • Ability to read and understand software code...
- ...Trainer – Technology Account Location: Vertis North, Quezon City Work Setup: 100% Onsite Schedule: Shifting Schedules Start... ...required to succeed. Candidates with Social Media account experience are highly preferred; however, trainers from other BPO lines of...
- ...Urgently Hiring: HR Technology Business Analyst Work location: Edsa Greenfield/ Work from Home/GY SD: ASAP Position Summary... ...technology solutions that drive efficiency, enhance employee experience, and support strategic business goals. This role ensures the seamless...
775000 $ per day
Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and... ...of enterprise architecture frameworks and methodologies. - Experience in cloud architecture and deployment strategies. - Proficient...775000 $ per day
...functions. As part of the Marketing Technology team, you will lead the design,... ...manage a team of digital marketing platform specialists, including hiring, training, and work... ...Transformation, MarTech Assessments, Adobe Experience Cloud, Salesforce Marketing Cloud, and...- ...Suggest new guidelines / procedures to improve the departmental system. Job Requirements Prior experience in retail or sales, ideally in food technology or manufacturing business Strong communication and interpersonal skills with a customer-focused approach...
- ...both Virtual Currency and Electronic Money Issuer licenses from a central bank. We are looking for a visionary and hands-on Technology Lead to spearhead the development and scaling of our high-performance exchange platform at Coins . In this role, you will bridge...
- ...individual contributors with low to moderate complexity and risk in Technology Operations Manage the operational outcomes of key IT... ...assist in hiring talent Qualifications: ~20+ years of experience in Technology, out of which, minimum years of 10 years of global...
- ...level or degree is an advantage) Strong communication skills—both written and verbal Open to applicants with or without BPO experience Ability to work in a fast-paced, high-volume call environment Customer service experience is a plus (training provided) Amenable...
- ...Technology Resilience - Assurance ~202601238 ~Taguig, Metro Manila, Philippines ~Full time View favourites Description... ...DORA etc. Qualifications The Requirements ~3+ years of experience in disaster recovery or technology resilience roles. ~ Experience...
- ...School graduate (college level or degree is an advantage) • Strong communication skills • Open to applicants with or without BPO experience • Ability to work in a fast-paced, high-volume call environment • Customer service experience is a plus (training provided)...
- ...We are seeking a passionate and motivated Client Experience Specialist to serve as the primary point of contact for our clients. In this role, you will be the bridge between our clients and our internal teams, ensuring that clients and patients achieve their goals using...
775000 $ per day
...are eager to expand their expertise into Microsoft and Azure technologies. This position focuses on building scalable, cloud-native solutions... ...such as pandas, NumPy, scikit-learn, and requests. Experience with REST APIs, Git-based workflows, and scripting for automation...- ...EVOxCharge is looking for a Customer Experience Officer to serve as the primary point of contact for EV drivers, charging station partners... ...in Communications, Business Administration, Information Technology, Hospitality Management, or a related field. At least 1–3 years...
- ...Accounting Firm About the Job: We are looking for an Oracle Technology Senior Manager to join our client's Business Application... ...Science, or a related field. ~10+ years of relevant work experience, including at least 5 years in project management. ~ Proven...Remote job
- ...scale, support, inclusive culture and technology to become the best version of you. And... ...too. Join us and build an exceptional experience for yourself, and a better working world... ...roles – IT Audit Staff, IT Compliance Specialist, IT Internal Auditor Information Risk Consultant...
- ...The Head, Technology & Third-Party Risk is responsible for establishing, implementing, and overseeing the Company's Technology Risk Management... .../university. With at least 7 - 10 years relevant work experience Technology Risk Management, Information Security Risk, Cyber...
- ...Preferably Graduate of Bachelor of Accountancy (Open to non-CPAs) With 3 years of solid Accounts Receivable or Finance-related experience Average written and verbal communication skills Knowledgeable in QuickBooks, Notion, and MS Office (Outlook, Word, Excel, PowerPoint...
- ...Qualifications: Consultant ~5 years of consulting experience in change management-related programs (stakeholder assessment... ...Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g., cloud HR, behavior change packages,...
- ...you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your... ...EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Discipline...
- ...The Customer Experience Associate plays a key role in delivering outstanding service to clients, tenants, and guests. This position ensures smooth front desk operations, provides tenant and client support, maintains office upkeep, and upholds company standards on safety...
120000 - 200000 Php
...Job Title: Mandarin-Speaking iGaming Specialist Location: Philippines (On-site) Salary Range: PHP 120,000 – PHP 200,000 per month... ...highly motivated Mandarin-speaking professional with iGaming experience to join our growing team. The ideal candidate will have...- ...your interest. Our office is located in Taguig City, and we prefer applicants living within an hour's commute and preferably with experience in the same role. If this suits you, please email us your resume Provide excellent customer service, resolving issues in a...
- ...Change & Human Experience (Consultant/Manager) Qualifications: Consultant: ~5 years of consulting experience in change management... ...to interpret data, work with analytic models and advanced technologies and digital tools (e.g., cloud HR, behavior change packages,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technology Experience Specialist. Be the first to apply!
