Career Support Manager
Full-time
TigerUX
Responsibilities:
- Own function-level KPIs including placements, quality, and productivity.
- Translate business goals into execution plans and targets
- Monitor trends, risks, and opportunities and take corrective action.
- Lead and develop Career Support Leads, Specialists and Associates.
- Conduct structured performance reviews and talent planning.
- Build leadership readiness and succession capability.
- Own workflows, standards, and escalation models.
- Identify systemic issues and implement scalable improvements.
- Partner with cross-functional leaders on operational alignment.
- Serve as the primary PH Career Support contact for leadership.
- Provide regular reporting with insights and recommendations.
- Bachelor’s degree required.
- 5+ years of experience in recruitment operations, RPO, contact center leadership, or
- client-facing workforce management.
- Proven leadership experience managing team performance, client relationships, and candidate coordination in high-volume environments.
- Strong stakeholder management skills, adept at handling clients and candidate escalations.
- Analytical, adaptable, and skilled at driving team performance and service quality.
- Transportation Allowance
- Rice Allowance
- Leave Conversion Benefit
- Performance Reviews
- Government Mandated Benefits
- HMO + 2 Dependents (Effective Day 1)
- 10% Night Differential
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the Career Support Manager in Taguig vacancy
- ...Track key metrics, tackle escalations head-on, and continuously refine processes for exceptional results. Engagement & Account Management: Guide job matching and boost candidate preparedness; nurture strong client relationships; expertly handle escalations; and...
- ...years of experience in backend product support, ad tech engineering support, technical... ...architectures. Proven growth into leadership, QA management, or senior technical roles.... ...creating growth plans aligned with technical career paths. 3. Quality Evaluation...
- ...professional experience in backend product support, ad tech engineering support, technical... ...architectures, and platform lifecycle management. Proven growth into leadership roles... ...aligned to instructional and technical career paths. 3. Technical Curriculum Architecture...
- ...degree (MBA or equivalent) is a plus and may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role....
- ...field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with... ...integrations (BPO or SaaS support preferred). Experienced in managing live chat and ticketing systems like Zendesk, Freshdesk, or...
- ...At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version... ..., including scheduling, confirming attendance and managing system updates. • Support offer and...
- ...At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version... ...Unified Support Services (USS) Product Management Lead (U642. USS Product Management Lead) At EY...
- ...to thrive in a diverse, inclusive, and values-driven environment. How our team works The Sales Support team plays a vital role in ensuring seamless order management and customer satisfaction. By collaborating across departments—from Credit Ops to Supply Chain—we...
- ...18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role The Senior Manager of General Support - SE Asia will be responsible for managing the day to day operations of all Customer and Clerk support teams in SE Asia....
- Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies ...
- ...At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version... ...is the CSS role? Consulting Support Services – Manager The opportunity CSS role enables Consulting...
- ...experience, preferred What is expected of you and others at this level Manages department operations and supervises professional employees, front line supervisors and/or business support staff Participates in the development of policies and procedures to...
- Payroll Support Team - Payroll Consultant Position Description Job Summary The Consultant... ...or cases raised by the members and/or managers using HR Service Center tool and other... ...expertise. You’ll shape your career by joining a company built to grow and last...
- ...Early Careers: 2026 Developer - Intern Program Retirement Technology - Manila ~202601482 ~Taguig, Metro... ...their systems development needs, facilitate product management and deliver high-quality software and support. We also deliver systems, software development, user...
775000 $ per day
...critical business systems. Summary: As an Application Support Engineer, a typical day involves investigating and resolving... ...& Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage...- ...Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing... .../5G) and overlay (SD-WAN/SASE platforms), providing end-to-end support for customer environments. You will act as a senior escalation...
- ...At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version... .... The opportunity Identity and Access Management (IAM) organization, a part of Information Security...
775000 $ per day
...requirements tracking tool. Inform the technology architect and project manager of any issues that may affect any other areas of the project.... ...best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also...- Talend Support Consultant Position Description As a member of the Integration & Distribution... .... Experience using project and service management tools such as Jira and ServiceNow. .... ...expertise. You’ll shape your career by joining a company built to grow and last...
- Facilities Support Engineer Position Description Main responsibilities as a Facilities Support Engineer are as follows: . Ensure... ...industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported...
- ...field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment.... ...and ticketing platforms like Zendesk and Salesforce. Expertly manage a high volume of complex call center inquiries involving campaign...
- ...Job Description: Business Process Support: Assist in analyzing and optimizing business processes to ensure they align with the client’s objectives and systems. Requirements Gathering: Work closely with business stakeholders to understand their needs and translate...
775000 $ per day
...critical business systems. Summary: As an Application Support Engineer, a typical day involves investigating and resolving... ...& Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage...- ...technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or... ...SDKs to enhance functionality. Proficient in navigating Ads Manager or similar advertising platforms to drive impactful campaigns....
775000 $ per day
...improve internal processes and operations related to partner support. Roles & Responsibilities: - Review developer’s apps and games... ...Prior experience in customer/partner support or relationship management. - Prior testing experience in identifying, reproducing, diagnosing...- ...Customer Support & Reservations Associate In this role, you will play a central part in delivering a seamless and memorable guest experience. As the primary point of contact, you will manage inquiries, support bookings, and ensure each interaction reflects a high standard...
775000 $ per day
...seeking a skilled Azure Local Engineer to design, implement, and manage hybrid cloud environments using Microsoft Azure technologies.... ...their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also...775000 $ per day
...components of critical business systems. Deep Technical Support & Root Cause Analysis - Handle complex customer issues, going... ...performance, not just server-side metrics. Incident Management & Postmortems - Participate in incident response, bringing a strong...- ...free daily meals, great benefits, and real career growth. Awesome perks await in... ...dependent & pre-existing coverage), dental support, life insurance Rewards & Recognition... ...experience). Experience in key account management, business development, scheduling, or...
- ...demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Career Support Manager. Be the first to apply!
