Customer Care Representative
Full-time
NeksJob Philippines
As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor.
Key Responsibilities
Manage incoming calls with professionalism and courtesy
Assist customers by providing product and service details
Address and resolve issues promptly and accurately
Handle account updates, service requests, and related transactions
Keep records updated and document customer interactions
Adhere to company policies, scripts, and performance standards
Requirements
At least 6 months call center experience
Willing to work on-site
Good communication skills
Confident in speaking English
HS/SHS graduate
Perks & Benefits
Paid training – Earn while you learn
Bonus opportunities – Performance-based rewards & incentives
HMO coverage – Your health matters to us
Vacancy posted 11 hours ago
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