Operations Manager
Full-time
RC Low Human Resource Consultancy OPC
Key Responsibilities:
- Lead day-to-day operations to achieve service levels, quality, productivity, and client satisfaction
- Manage client relationships, business reviews, and escalations
- Oversee workforce planning, hiring, retention, and team development
- Drive operational efficiencies and continuous process improvement
- Collaborate with cross-functional teams to support business growth
Qualifications:
- 5–7 years of Operations Management experience in an Outbound Collections BPO environment
- Proven experience managing KPIs, SLAs, workforce planning, and operational performance
- Strong client-facing and stakeholder management skills
- Excellent leadership, coaching, and people management experience
- Background in budgeting, financial performance, and manpower planning
- Experience driving process improvements and business transformation initiatives
- Strong analytical, problem-solving, and decision-making skills
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Operations Manager in Parañaque vacancy
- ...The Operations Manager role is mainly to implement the right processes and practices across the organization. Ensuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices Helping...
- ...Description Oversee daily operations to ensure efficiency and effectiveness across all departments. Develop and implement operational... ...Monitor performance metrics and report findings to senior management. Lead and mentor team members to foster a positive and productive...
- ...anticipate trends, and influence decisions Strong leadership, team management, and problem-solving skills Proficient in office systems,... ...urgent tasks anytime Responsibilities Lead daily operations & coordinate multiple teams Plan marketing, sales, and...
- ...and international alcoholic beverages, catering to both everyday consumers and retail partners. Role Description As an Operations Manager at Blue Mountain, Inc., you will be responsible for overseeing and optimizing daily operations, managing supply chain and...
- Perform daily cleaning and disinfection of office areas, live rooms, makeup studios, dance rehearsal rooms, and other public spaces · Clean up quickly before and after live streams to ensure a tidy and organized environment both on and off camera · Assist with garbage...
- # Supervise and manage the accounting team’s daily operations, including accounts payable, accounts receivable, payroll, and general ledger. # Ensure compliance with financial regulations, tax requirements, and company policies. # Oversee month-end and year-end closing...
- ...Description Oversee daily store operations to ensure high standards of customer service. Train, supervise, and motivate staff to achieve operational goals. Monitor inventory levels and manage stock replenishment. Implement store policies and procedures to enhance...
- ...Oversee daily operations to ensure smooth functioning of the organization. Develop and implement operational procedures and policies to enhance efficiency. Coordinate with department heads to align operational goals with company objectives. Monitor performance...
- ...We are looking for a highly motivated and proactive Management Trainee who will serve as the Assistant to the General Manager for client operations. The role focuses on operational support, employee management, process improvement, recruitment initiatives, and client coordination...
- ...planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when... ...organizations. Support worker communication with the management team. Bachelor’s degree in operations management or related...
- ...The Operations Manager for Customs Brokerage is responsible for overseeing daily brokerage operations, ensuring compliance with customs regulations, and managing the efficient processing of import and export shipments. The role involves supervising staff, coordinating...
- ...The Management Trainee / OIC will undergo intensive training and assume leadership responsibilities in managing branch operations for A-Best Express. The primary focus of the role is: # To increase sales # Improve operational productivity # Reduce costs # Reduce...
- ...Description Assist in overseeing daily operations of malls and office premises to ensure efficiency and effectiveness. Coordinate... ...experience and satisfaction. Prepare regular reports on operational performance and communicate findings to senior management....
- Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk...
- ...business administration, finance, or a related field is preferred Strong attention to detail, excellent organizational and time-management skills Proficient in using computer programs, including Microsoft Office and database systems Ability to communicate...
- ...The Operations Officer is responsible for coordinating pest control service operations, supporting sales initiatives, and ensuring smooth... ...: Bachelor’s degree in Business Administration, Management, Agriculture, or related field. At least 1–2 years of experience...
- ...About the Role We are seeking a highly driven, ambitious, and leadership-oriented Operations Lead who will work directly under the General Manager and undergo intensive training in operations management, people leadership, client relations, and business process improvement...
- ...Description Oversee and manage the logistics operations to ensure efficient supply chain management. Coordinate with suppliers, manufacturers, and transportation companies to optimize delivery schedules. Analyze shipment data and oversee inventory management to...
- • Assists with daily operational tasks such as scheduling appointments, coordinating meetings, and organizing files and documents • Manages local purchases inventory specifically internal office supplies • Coordinates with vendors and suppliers to ensure timely deliveries...
- ...processes in accordance with the legal provisions on the area of operation. Ongoing cooperation with other organizational units (i.e.... ...methodologies - any of them), troubleshooting Innovation management, project management in order to increase efficiency and quality...
- Responsibilities: Assist members in opening new deposit accounts and provide information on the various types of accounts offered by the cooperative. Process deposit transactions such as deposits, withdrawals, and fund transfers accurately and efficiently. Monitor and...
- ...The Forklift Operator is responsible for the safe and efficient operation of forklifts and other material handling equipment to load, unload, transport, stack, and organize cargo, materials, and products within the warehouse. The position ensures that goods are handled...
- ...Oversee daily logistics operations, ensuring timely dispatch and efficient warehouse management. Optimize supply chain processes to enhance productivity and cost-effectiveness. Manage a team, providing guidance and training to improve efficiency and morale. Monitor...
- ...Strategic Operations & Strategic Leadership Formulate and execute operational strategies, policies, and standard operating procedures (SOPs) for the construction and project management divisions. Provide executive leadership to project managers, procurement team,...
- ...Description Manage the daily operations of the building to ensure a safe and efficient environment. Oversee maintenance tasks and coordinate with service providers for repairs and upgrades. Conduct regular inspections and audits to maintain building safety and...
- ...processes in accordance with specified requirements.Compliance to processes in accordance with the legal provisions on the area of operation.Ongoing cooperation with other organizational units (i.e. Poland)Updating, collecting, sorting and archiving of documents...
- ...standards, project specifications, applicable codes, and industry drafting practices. Coordinate with engineers, architects, project managers, and site personnel to gather design requirements and incorporate necessary revisions. Review drawings for completeness,...
- ...Job Description Generator Technician is responsible for the routine operation, preventive maintenance, and basic troubleshooting of generator sets across designated service areas. This role requires driving a company or operational vehicle to travel between sites, ensuring...
- ...RESPONSIBILITIES: Oversee daily plant operations and ensure optimal solar energy output Lead preventive and corrective maintenance to minimize downtime Monitor system performance and implement efficiency improvements Ensure compliance with safety standards...
- ...Office Associate based in Parañaque. The Office Associate will manage daily administrative tasks, provide customer service support, and... ...-related duties. Responsibilities include organizing office operations, maintaining records, responding to client inquiries, and performing...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations Manager. Be the first to apply!
