Operations Manager
Full-time
RC Low Human Resource Consultancy OPC
Key Responsibilities:
- Lead day-to-day operations to achieve service levels, quality, productivity, and client satisfaction
- Manage client relationships, business reviews, and escalations
- Oversee workforce planning, hiring, retention, and team development
- Drive operational efficiencies and continuous process improvement
- Collaborate with cross-functional teams to support business growth
Qualifications:
- 5–7 years of Operations Management experience in an Outbound Collections BPO environment
- Proven experience managing KPIs, SLAs, workforce planning, and operational performance
- Strong client-facing and stakeholder management skills
- Excellent leadership, coaching, and people management experience
- Background in budgeting, financial performance, and manpower planning
- Experience driving process improvements and business transformation initiatives
- Strong analytical, problem-solving, and decision-making skills
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Operations Manager in Parañaque vacancy
- Perform daily cleaning and disinfection of office areas, live rooms, makeup studios, dance rehearsal rooms, and other public spaces · Clean up quickly before and after live streams to ensure a tidy and organized environment both on and off camera · Assist with garbage...
- # Supervise and manage the accounting team’s daily operations, including accounts payable, accounts receivable, payroll, and general ledger. # Ensure compliance with financial regulations, tax requirements, and company policies. # Oversee month-end and year-end closing...
- ...Description Oversee daily store operations to ensure high standards of customer service. Train, supervise, and motivate staff to achieve operational goals. Monitor inventory levels and manage stock replenishment. Implement store policies and procedures to enhance...
- ...WE’RE HIRING! Position: OPERATION MANAGER (Chinese Speaking) Role Overview : Lead daily operations in online gaming, drive marketing & sales campaigns, and manage influencer promotions. What We’re Looking For : • Fluent in English & Mandarin (Tagalog a...
- ...We are looking for a highly motivated and proactive Management Trainee who will serve as the Assistant to the General Manager for client operations. The role focuses on operational support, employee management, process improvement, recruitment initiatives, and client coordination...
- ...The Operations Manager role is mainly to implement the right processes and practices across the organization. Ensuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices Helping...
- ...Description Oversee daily operations to ensure efficiency and effectiveness across all departments. Develop and implement operational... ...Monitor performance metrics and report findings to senior management. Lead and mentor team members to foster a positive and productive...
- ...planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when... ...organizations. Support worker communication with the management team. Bachelor’s degree in operations management or related...
- ...The Operations Manager for Customs Brokerage is responsible for overseeing daily brokerage operations, ensuring compliance with customs regulations, and managing the efficient processing of import and export shipments. The role involves supervising staff, coordinating...
- ...Oversee daily operations to ensure smooth functioning of the organization. Develop and implement operational procedures and policies to enhance efficiency. Coordinate with department heads to align operational goals with company objectives. Monitor performance...
- ...Oversee daily operations and ensure that all tasks are completed efficiently and effectively. Coordinate between departments to enhance... ...metrics and implement improvements as necessary. Manage inventory and supply chain processes to ensure product availability...
- ...and international alcoholic beverages, catering to both everyday consumers and retail partners. Role Description As an Operations Manager at Blue Mountain, Inc., you will be responsible for overseeing and optimizing daily operations, managing supply chain and...
- Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk...
- ...The Management Trainee / OIC will undergo intensive training and assume leadership responsibilities in managing branch operations for A-Best Express. The primary focus of the role is: # To increase sales # Improve operational productivity # Reduce costs # Reduce...
- ...business administration, finance, or a related field is preferred Strong attention to detail, excellent organizational and time-management skills Proficient in using computer programs, including Microsoft Office and database systems Ability to communicate...
- ...Description Assist in overseeing daily operations of malls and office premises to ensure efficiency and effectiveness. Coordinate... ...experience and satisfaction. Prepare regular reports on operational performance and communicate findings to senior management....
- Responsibilities: Assist members in opening new deposit accounts and provide information on the various types of accounts offered by the cooperative. Process deposit transactions such as deposits, withdrawals, and fund transfers accurately and efficiently. Monitor and...
- ...Description Oversee and manage the logistics operations to ensure efficient supply chain management. Coordinate with suppliers, manufacturers, and transportation companies to optimize delivery schedules. Analyze shipment data and oversee inventory management to...
- ...standards, project specifications, applicable codes, and industry drafting practices. Coordinate with engineers, architects, project managers, and site personnel to gather design requirements and incorporate necessary revisions. Review drawings for completeness,...
- ...entering data into DSV's central systems related to vendor and customer management, as well as implementing and managing organizational changes within DSV Group systems. In addition to operational responsibilities, the position is responsible for training team members...
- ...processes in accordance with the legal provisions on the area of operation. Ongoing cooperation with other organizational units (i.e.... ...methodologies - any of them), troubleshooting Innovation management, project management in order to increase efficiency and quality...
- ...Office Associate based in Parañaque. The Office Associate will manage daily administrative tasks, provide customer service support, and... ...-related duties. Responsibilities include organizing office operations, maintaining records, responding to client inquiries, and performing...
- ...Oversee daily logistics operations, ensuring timely dispatch and efficient warehouse management. Optimize supply chain processes to enhance productivity and cost-effectiveness. Manage a team, providing guidance and training to improve efficiency and morale. Monitor...
- ...Qualifications: Bachelor’s degree in Criminal Justice, Security Management, or a related field. ~ Experience Level: 1–3 years of... ...Responsibilities and Duties: Ability to comply with security protocols and operate within legal boundaries. ~ Working Conditions: May require...
- ...player data and segment users based on behavior and value • Manage user lifecycle (onboarding, retention, reactivation) • Develop... ...player engagement Job Requirements • Experience in User Operations, CRM, or Platform Operations • Knowledge of user segmentation...
- ...Job Title: Warehouse Forklift Operator / Warehouse Associate Job Description: Perform loading, unloading, shipping, and receiving of warehouse items. Transport warehouse products to different locations within the facility. Optimize loads to ensure operational...
- ...Work Location: 100% Onsite (Parañaque) Schedule: Clinic operates 7 days a week (Day off schedules - Rotational) Responsibilities... ..., and implement solutions fast. Lead by example: coach, manage, and elevate a diverse clinic team. Handle staff concerns with...
- ...live CCTV feeds to ensure safety and security of premises. ~ Report suspicious activities and incidents to law enforcement or management. ~ Conduct regular system checks and maintenance of CCTV equipment. ~ Document and maintain logs of all activities and incidents...
- ...: Parañaque City Job Description The Butcher / Machine Operator is responsible for the proper cutting, processing, and preparation... ...skills Food handling and safety awareness Time management Teamwork and communication skills Reliability and strong...
- The Freight Operations Support is responsible for assisting in the coordination, monitoring, and execution of freight and logistics operations. This role ensures smooth cargo movement, accurate documentation, and compliance with company and regulatory requirements.
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operations Manager. Be the first to apply!
