Customer Service Representative
20000 - 25000 PhpFull-time
MCN Solutions
eCommerce Customer Service Representative (Day Shift)
MCN Business Process Outsourcing Service Corp
Pasig City, Metro Manila
Customer Service - Call Centre (Call Centre & Customer Service)
Full time
₱20,000 – ₱25,000 per month
Now Hiring: eCommerce Customer Service Representative (Day Shift)
We’re looking for Customer Service Representatives to provide top-notch support for our eCommerce program ! If you have excellent communication skills and a passion for helping customers, this is your chance to grow in a dynamic environment.
Key Responsibilities:
Assist customers with orders, inquiries, and issue resolution
Deliver exceptional service through chat, email, or phone
Ensure a seamless and positive shopping experience
Day Shift | Competitive Salary & Benefits
- At least 2 years of experience in customer service, preferably in eCommerce or retail support
- Excellent written and verbal English communication skills
- Strong problem-solving abilities and customer-first mindset
- Comfortable handling inquiries via chat, email, and phone
- Familiarity with common eCommerce platforms (e.g., Magento, Shopify, Lazada, Shopee, Amazon) is a plus
- Proficient in using tools such as Google Workspace, CRMs, or helpdesk platforms (e.g., Zendesk, Freshdesk)
- Ability to multi-task, stay organized, and work in a fast-paced environment
- Willing to work onsite in Pasig City during day shift hours
- Amenable to start immediately or within 2 weeks
Vacancy posted 8 days ago
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