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Social Media (Content Moderator) CSR Blended

Full-time

Crescendo Staffing and Business Consulting Inc.

WAVE 1:

Call Center Representative - Voice & Non-Voice (Chat & Email Support)

We are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls , chat, email, and ticketing systems —no phone calls involved. You will assist customers by providing information, resolving issues, and ensuring a positive overall experience.

  • Location: Bridgetowne / Pasig / Taguig / Qc / Alabang
  • Employment Type: Full-time | Onsite
  • Schedule: Shifting Schedule
  • At least HS/SHS/College Undergrad with 1 yr Call center experience

Key Responsibilities

  • Respond to customer inquiries via calls , chat, email, and messaging platforms .
  • Provide accurate information regarding products/services.
  • Resolve customer concerns and escalate issues when necessary.

Vacancy posted 7 days ago
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