Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries and provide exceptional service via phone, email, and chat.
- Handle customer complaints and provide appropriate solutions in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Assist in scheduling appointments and managing inquiries effectively.
- Collaborate with team members to improve customer service processes and enhance customer satisfaction.
- Educational Qualifications: High School Diploma or equivalent preferred.
- Experience Level: Entry-level; no experience required.
- Skills and Competencies: Proficiency in English language, strong organizational and scheduling skills.
- Qualities and Traits: Strong work ethic, excellent interpersonal skills, and a customer-focused attitude.
- Responsibilities and Duties: Ability to multitask and manage time effectively.
- Working Conditions: Fast-paced environment requiring flexibility and adaptability.
- Up to 28k salary package
- 18% night differential
- 10k signing bonus for November Starters
- Incentives
Requirements
Benefits:
Vacancy posted 21 days ago
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