Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Assist customers with inquiries and issues via phone, email, and chat.
- Provide detailed information about products and services to enhance customer experience.
- Resolve complaints and issues in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service efficiency and customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 1–3 years of customer service experience.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Proficient in using customer service software and tools.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Working Conditions: Flexible work hours with potential overtime during peak times.
Vacancy posted 7 days ago
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