Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries and provide information about products and services.
- Handle customer complaints and resolve issues efficiently.
- Maintain a positive and professional attitude towards customers at all times.
- Document customer interactions and feedback for future reference.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
- Skills and Competencies: Proficient in English Language, strong customer service skills, and familiarity with call center operations.
- Qualities and Traits: Excellent interpersonal and people skills, ability to work in a fast-paced environment.
- Responsibilities and Duties: Ability to document customer feedback accurately.
- Working Conditions: Must be able to work flexible hours including evenings and weekends.
Vacancy posted 1 day ago
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