Call Center Representative
Full-time
Miranda HR
- Assist customers by answering inquiries and resolving issues via phone, email, or chat.
- Provide product and service information to customers effectively and accurately.
- Maintain customer records by updating account information as necessary.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Handle difficult situations with empathy and professionalism to ensure customer retention.
- Educational Qualifications: High School Diploma or equivalent is preferred.
- Experience Level: 1–3 years of experience in customer service or call center environment.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Skills and Competencies: Proficiency in using computers and phone systems.
- Qualities and Traits: Patience, empathy, and a customer-oriented attitude.
Requirements
Vacancy posted 2 days ago
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