Mandarin Translator
Full-time
Dash Cargo
Job description:
What you’ll be doing (DUTIES & RESPONSIBILITIES):
- Act as point of contact and handle customers individual needs
- Liaise between customers and internal teams
- Handle inquiries and sales prospects via tickets, chats, voice calls
- Convert online website sign ups to paying customers
- Initiate solutions to meet clients’ needs
- Develop and maintain trusting and positive relationships with customers
- Prepare regular reports of forecast and progress by using key account metrics
- Continually seek to innovate operations
Job Requirements
What skills & experience you’ll bring to us (QUALIFICATIONS):
- Native-like fluency in Fookien & Mandarin Language is a plus
- Professional English verbal and written communication skills
- Bachelor's/College Degree in any field
- At least (3) year working experience in accounts management or solar related field
- Proficiency in Excel/Google Sheets and other productivity tools
- Strong sense of responsibility; ability to work independently under minimal supervision
- Client oriented, strong interpersonal skills, and a positive attitude dealing with people
- Excellent time, organizational, and self-management skills
- Quick-thinking, keen on details, with excellent crisis management skills
- Proactive and adaptable to changing work environments
Vacancy posted 20 days ago
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