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Mandarin Translator

Full-time

Dash Cargo

Job description:

What you’ll be doing (DUTIES & RESPONSIBILITIES):

  • Act as point of contact and handle customers individual needs
  • Liaise between customers and internal teams
  • Handle inquiries and sales prospects via tickets, chats, voice calls
  • Convert online website sign ups to paying customers
  • Initiate solutions to meet clients’ needs
  • Develop and maintain trusting and positive relationships with customers
  • Prepare regular reports of forecast and progress by using key account metrics
  • Continually seek to innovate operations

Job Requirements

What skills & experience you’ll bring to us (QUALIFICATIONS):

  • Native-like fluency in Fookien & Mandarin Language is a plus
  • Professional English verbal and written communication skills
  • Bachelor's/College Degree in any field
  • At least (3) year working experience in accounts management or solar related field
  • Proficiency in Excel/Google Sheets and other productivity tools
  • Strong sense of responsibility; ability to work independently under minimal supervision
  • Client oriented, strong interpersonal skills, and a positive attitude dealing with people
  • Excellent time, organizational, and self-management skills
  • Quick-thinking, keen on details, with excellent crisis management skills
  • Proactive and adaptable to changing work environments

Vacancy posted a month ago
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