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After Sales Customer Service Representative

Full-time

Miranda HR

Description
  • Provide exceptional customer service and support to clients post-purchase.
  • Resolve customer inquiries and issues in a timely and effective manner.
  • Collaborate with internal teams to address customer concerns and improve service processes.
  • Maintain accurate records of customer interactions and transactions.
  • Assist customers with product usage and account management.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years in a customer service role preferred.
  • Skills and Competencies: Proficient in English Language, with strong interpersonal and communication skills.
  • Skills and Competencies: Experienced in problem solving and organizational skills.
  • Skills and Competencies: Ability to work effectively as a team player in a fast-paced environment.
  • Skills and Competencies: Familiarity with call centre operations and account management preferred.
Vacancy posted 1 day ago
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