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Customer Care Representative (Voice, Non-Voice Account NO Exp Required)

Full-time

Miranda HR

Description
  • Provide excellent customer service through voice and non-voice communication channels.
  • Assist customers with inquiries, issues, and product information in a timely manner.
  • Document customer interactions and maintain accurate records of communications.
  • Collaborate with team members to resolve customer issues and improve service quality.
  • Participate in training sessions to enhance skills and knowledge relevant to the role.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: Entry-level (0–2 years).
  • Skills and Competencies: Strong verbal and written communication skills.
  • Qualities and Traits: Patience, empathy, and a customer-focused mindset.
  • Responsibilities and Duties: Ability to handle diverse customer interactions effectively.
  • Working Conditions: Comfortable working in a fast-paced environment.
Vacancy posted a month ago
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