Customer Care Representative (Voice, Non-Voice Account NO Exp Required)
Full-time
Miranda HR
Description - Provide excellent customer service through voice and non-voice communication channels.
- Assist customers with inquiries, issues, and product information in a timely manner.
- Document customer interactions and maintain accurate records of communications.
- Collaborate with team members to resolve customer issues and improve service quality.
- Participate in training sessions to enhance skills and knowledge relevant to the role.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Strong verbal and written communication skills.
- Qualities and Traits: Patience, empathy, and a customer-focused mindset.
- Responsibilities and Duties: Ability to handle diverse customer interactions effectively.
- Working Conditions: Comfortable working in a fast-paced environment.
Vacancy posted more than 2 months ago
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