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Customer Care Representative

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Provide exceptional customer service and support to enhance customer satisfaction.
  • Handle customer inquiries and complaints through various channels, including phone, email, and chat.
  • Schedule appointments and manage customer accounts with precision.
  • Resolve issues and provide effective solutions in a timely manner.
  • Maintain accurate records of customer interactions and transactions.

Requirements

  • Educational Qualifications: High School Diploma or equivalent required.
  • Experience Level: 3–5 years of experience in international voice account in bpo sector
  • Skills and Competencies: Proficient in English; strong customer service skills; excellent scheduling abilities; effective problem-solving skills.
  • Responsibilities and Duties: Ability to multitask and prioritize responsibilities effectively.
  • Qualities and Traits: Strong communication skills and a positive attitude.

Vacancy posted 7 hours ago
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