Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries and service issues via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints in a professional and timely manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance customer service practices.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0-2 years of experience in customer service or related fields.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Working Conditions: Availability to work flexible hours, including weekends and holidays.
Vacancy posted 1 day ago
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