Customer Service Representative
Full-time
Lexie
- Provide exceptional customer service and support to clients via phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and improve processes.
- Assist in the training of new staff and contribute to team performance goals.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Empathetic and patient demeanor
- Working Conditions: Office environment, may require shift work including evenings and weekends
- Responsibilities and Duties: Ability to handle complaints and provide appropriate solutions
Requirements
Vacancy posted 16 days ago
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