Customer Service Team Lead (Online Interviews)
Full-time
J-K Network Services
Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 years
Position: CSR Team Lead
Company Industry: IT Company
Location: Taguig/Pasay City
Salary Offer: Php45,000-Php50,000
Work Schedule: Shifting Schedule
Work Set Up: Onsite
Benefits:
- Government Mandated Benefits
- Sick Leave Credits
- Vacation Leave Credits
- 13th Month Pay
- HMO
Requirements:
- Bachelor’s Degree holder
- With at least 5-7 years customer service experience
- With at least 2-3 years team lead experience is an advantage
- Amenable to work either in Pasay or Taguig
- Can start as soon as possible
Responsibilities:
- Lead and support your team to achieve high performance and deliver results efficiently.
- Foster a collaborative and motivating work environment by setting clear objectives and helping each team member perform at their best.
- Serve as a link between your team and senior management, ensuring effective communication and timely completion of tasks.
- Take an active role in identifying issues, resolving conflicts, and promoting continuous growth and development within the team.
- Compile and present data-driven reports from various sources in a clear and organized manner using Excel.
- Other task may be assigned by immediate superior
Recruitment Process: (Online)
- Initial Interview
- Second Interview
- Final Interview
- Job Offer
Look for Ms. Yanna
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead (Online Interviews) in Taguig vacancy
- ...come in giving the best features in vehicle. And It’s been over 50 years that they company gives services to the industries. Position: Finance Officer (Online Interview) Company Industry: Manufacturing Work Location: Mandaluyong Work Schedule: Monday-Friday...
- ...consulting, Systems integration and IT services. Position: Telesales Associate... ...point of contact for internal sales teams and customers Handle billing concerns and account... ...Recruitment Process: (Online Interview) Initial Interview Second Interview...
- ...almost 59 years Position: Customer Service Associate Company... ...advantage Amenable to attend interviews Willing to work either in... ...sales, logistics, and technical teams to ensure timely resolution... ...Recruitment Process: (Online) # Initial Interview # Second...
- ...than 30 years, it has grown to become one of the largest IT services companies in the world, They provide a wide array of... ...consulting, and BPO (Business Process Outsourcing). Position: Customer Service Team Lead Company Industry: BPO Company Work Location: BGC...
- ...posting is active. Line Manager: Customer Service CPM Role Location: Taguig, Metro... ...GBS Order to Cash Customer Service Team Lead Lead and elevate Customer Service... ...Talent Advisor Assessment tests Interviews Offer. Each step is eliminatory and may...
- ...Knowledge in Philippine tax laws and customs-related knowledge for imports and exports... ...Responsible for supporting project teams with consultations on tax-related issues... ...planning. Recruitment Process: (Online) Initial Interview Second Interview Third Interview...
- ...prominent provider of advanced information services within the industry. Position:... ...and financial objectives of the project team. Conduct comprehensive financial... ...for: Ms. Riva RECRUITMENT PROCESS: (ONLINE) Initial Interview with the Department head Final Interview...
- ...one-off an immense information service in the industry. Position: Financial Analyst Manager (ONLINE INTERVIEW) Company Industry: IT... ...management processes for the project team and establish an effective... ...budget control framework. Lead the planning and coordination...
- ...company also categories as a one-off an immense information service in the industry. Position: Tax Analyst Company... ...various taxes and fees Look for: Ms. Riva RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE) Initial Interview Final Interview Job Offer...
- ...company also categories as a one-off an immense information service in the industry. Position: Tax Associate Company... .... For inquiries contact us: Look for: Ms. Riva RECRUITMENT PROCESS: (ONLINE) Initial Interview Final Interview Job Offer...
- ...Description * Provide exceptional customer service via phone, email, and chat. * Handle customer inquiries and resolve issues efficiently... ...follow up on customer requests promptly. * Collaborate with team members to improve service delivery. * Maintain knowledge of...
- ...Description Assist customers with inquiries related to product and service offerings. Provide timely and accurate information to clients via chat, email,... ...feedback for continuous improvement. Collaborate with team members to enhance customer service strategies....
- ...Description Provide exceptional customer support through various online channels Assist customers with inquiries, complaints, and product... ...and resolve issues Collaborate with team members to improve service processes and customer satisfaction Maintain product...
- ...Provide exceptional customer service through online communication channels. Assist customers with inquiries, issues, and product information.... ...and document interactions accurately. Collaborate with team members to improve service processes. Requirements Educational...
- ...Assist customers with inquiries via email, chat, and social media platforms. Resolve customer issues efficiently while ensuring... ...and feedback for future reference. Collaborate with team members to improve service processes and customer experience. Requirements...
- ...Description Assist customers via chat, email, and phone with inquiries and issues. Provide... ...accurate information regarding products, services, and order status. Resolve customer... ...and transactions. Collaborate with team members to enhance customer experience....
- ...Description Provide exceptional customer service through various online channels, including chat, email, and social media. Assist customers with... ...customer interactions and transactions. Collaborate with team members to improve service processes and resolve complex...
- ...Description Assist customers with inquiries and provide timely responses. Handle customer complaints and offer suitable... ...interactions and transactions. Collaborate with team members to enhance service delivery. Requirements Educational Qualifications:...
- ...Responsibilities : Collaborate within a supportive and team-oriented financial back-office environment. Ensure all received documentation... ...peer-to-peer quality assurance processes. Uphold exceptional service standards through consistent high-quality performance. Job...
- ...Provide exceptional customer service and support through online channels. Assist customers with inquiries, issues, and resolutions in a timely manner.... ...customer interactions and transactions. Collaborate with team members to improve overall service quality....
- ...Provide exceptional customer service support through online channels, including chat, email, and social media. Assist customers with product inquiries... ...and transactions. Work collaboratively with team members to improve processes and customer satisfaction....
- *We are looking for a friendly and reliable Customer Service Representative to attend to customers, respond to inquiries, and provide excellent service. Responsibilities: *Attend to customer questions and complaints politely *Provide accurate information about products...
- ...Metro Manila Employment Type: Full-Time Shift: Shifting Schedule Job Description: We are looking for enthusiastic and customer-oriented individuals to join our ramp hiring for our e-commerce call center account at Fairview Terraces. You will handle customer...
- ...Their responsibility is to respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot... ...handle complaints regarding the organization's products or services. Additionally, agents are responsible for making outbound...
- ...A Non-Voice Account Job involves resolving customer issues and managing tasks primarily through written communication (email, chat, tickets) or data entry, focusing on accuracy, problem-solving, and efficient system updates, rather than phone calls, requiring strong English...
- ...We are looking for a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will handle customer inquiries, resolve concerns, and provide accurate information about products and services while ensuring a high level of customer...
- ...Description Handle customer inquiries and provide prompt solutions to issues. Communicate effectively with customers... ...customer accounts and ensuring satisfaction with services. Collaborate with team members to improve service delivery and foster a positive...
- ...Description Assist customers with inquiries via online chat, email, and phone. Provide accurate product... ...with other departments to improve service processes. Requirements Educational... ...: Strong communication skills, Team player, Detail-oriented, Adaptability...
- ...Company: A shared service company located here in the... ...Amendable to attend interview. Job Responsibility... ...Apply sourcing methods and lead approved process and... ...leadership within the team and influence operational... ...Recruitment Process: (Online) Initial Interview...
- ...Description Assist customers with inquiries via chat, email, and social media platforms. Resolve customer issues efficiently... ...accurately in the system. Collaborate with team members to improve service processes. Requirements Educational Qualifications:...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead (Online Interviews). Be the first to apply!
