Customer Service Team Lead (Online Interviews)
Full-time
J-K Network Services
Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 years
Position: CSR Team Lead
Company Industry: IT Company
Location: Taguig/Pasay City
Salary Offer: Php45,000-Php50,000
Work Schedule: Shifting Schedule
Work Set Up: Onsite
Benefits:
- Government Mandated Benefits
- Sick Leave Credits
- Vacation Leave Credits
- 13th Month Pay
- HMO
Requirements:
- Bachelor’s Degree holder
- With at least 5-7 years customer service experience
- With at least 2-3 years team lead experience is an advantage
- Amenable to work either in Pasay or Taguig
- Can start as soon as possible
Responsibilities:
- Lead and support your team to achieve high performance and deliver results efficiently.
- Foster a collaborative and motivating work environment by setting clear objectives and helping each team member perform at their best.
- Serve as a link between your team and senior management, ensuring effective communication and timely completion of tasks.
- Take an active role in identifying issues, resolving conflicts, and promoting continuous growth and development within the team.
- Compile and present data-driven reports from various sources in a clear and organized manner using Excel.
- Other task may be assigned by immediate superior
Recruitment Process: (Online)
- Initial Interview
- Second Interview
- Final Interview
- Job Offer
Look for Ms. Yanna
Vacancy posted 21 days ago
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