Sales Receptionist with heathcare background

Full-Time | Remote

About the Role

Our client is looking for a confident, professional, and customer-focused Sales Receptionist to join their healthcare team.

The ideal candidate has healthcare/medical reception experience combined with strong sales and customer service skills . You should be comfortable handling patient calls, building rapport, following up with leads, overcoming objections, and converting inquiries into booked appointments.

Key Responsibilities

• Answer incoming patient calls professionally and promptly.
• Schedule, reschedule, and cancel appointments.
• Respond to patient inquiries and provide information about services.
• Follow up with leads and prospective patients.
• Convert inquiries and leads into scheduled appointments.
• Build rapport and establish trust with patients.
• Handle questions, concerns, and objections with empathy and confidence.
• Maintain accurate patient and appointment records.
• Provide excellent customer service throughout each interaction.
• Support general reception and administrative tasks as needed.

Requirements

• Previous experience as a Medical Receptionist, Patient Coordinator, Customer Service Representative, or similar role .
• Experience in sales, lead conversion, or appointment setting .
• Healthcare, medical, aesthetic, wellness, or dental experience is highly preferred.
• Excellent spoken and written English.
• Strong phone presence and communication skills.
• Confident, persuasive, and comfortable handling objections.
• Strong follow-up and organizational skills.
• Empathetic and professional when handling patient interactions.
• Ability to work independently in a remote environment.

Ideal Candidate

Our client is looking for someone who combines excellent patient service with strong sales ability and can confidently guide conversations toward successful appointment bookings.

Work Arrangement: Full-Time | Remote