Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service by addressing inquiries and resolving issues.
- Handle customer calls and emails in a prompt and professional manner.
- Maintain detailed records of customer interactions and follow-up actions.
- Work collaboratively with team members to enhance customer satisfaction.
- Identify and escalate priority issues to the appropriate department.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No experience required; entry-level position.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent interpersonal and communication skills.
- Skills and Competencies: Familiarity with call center operations.
- Qualities and Traits: Ability to work well with diverse groups of people.
- Skills and Competencies: Demonstrated customer service orientation.
Vacancy posted 15 hours ago
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