Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service support to clients via phone, email, and chat.
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Assist in training new team members on customer service protocols.
- Work collaboratively with team members to enhance overall customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Outstanding interpersonal and organizational skills.
- Skills and Competencies: Effective people skills, with an emphasis on empathy and communication.
- Skills and Competencies: Familiarity with call center operations is a plus.
Vacancy posted 5 days ago
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