Customer Support Associate
Full-time
Manpower Core Group Inc.
Discover your 100% YOU with us! Position: Customer Support Associate Work setup: Hybrid | Night shift Location: Eastwood, Quezon City Why join us? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Role Overview Support clients across multiple products Initial point of contact for customer support issues Responsible for support cases through the entire life cycle of the support case Log and track issues in support ticketing system (SalesForce) Triage incoming support cases Responsible for handling intricate customer support issues Handle client configurations Handle support cases related to internal/external configuration changes/tasks, data entry, etc.
Vacancy posted 10 days ago
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