Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service support through various channels such as phone, email, and chat.
- Assist customers with inquiries regarding products, services, and account information.
- Resolve customer complaints effectively and escalate issues when necessary.
- Document interactions and maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a related field or equivalent experience
- Experience Level: 0–2 years (Fresh Graduate/Student)
- Skills and Competencies: Excellent communication and interpersonal skills
- Responsibilities and Duties: Ability to handle multiple tasks efficiently
- Qualities and Traits: Adaptability, empathy, and a strong customer focus
Vacancy posted 9 days ago
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