Customer Service Representative
Full-time
Metacom Careers
Description - Handle customer inquiries and provide assistance through various communication channels.
- Resolve issues and complaints effectively while ensuring customer satisfaction.
- Document customer interactions and update records in the database.
- Collaborate with team members to improve service quality and customer experience.
- Provide product and service information to customers as needed.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related fields.
- Skills and Competencies: Strong customer service skills, proficiency in English, and experience in a call center environment.
- Qualities and Traits: Excellent communication skills, problem-solving abilities, and a positive attitude.
- Responsibilities and Duties: Ability to multitask and manage time effectively in a fast-paced environment.
- Working Conditions: Comfortable working in a call center environment, with flexible hours as required.
Vacancy posted 19 hours ago
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