Software Engineer (Application Support)
Temporary
Trinity Workforce Solutions, Inc.
We are looking for an Software Engineer/Application Support Specialist to join our team. If you have strong technical skills and thrive in a dynamic environment, we want to hear from you!
Non-Negotiable Skills
- Minimum 2 years of experience in application support
- Primary Skills:
- UNIX
- SQL
- Basic Java
Job Qualifications
- Perl
- PostgreSQL
- Highly technical, analytical, and detail-oriented
- Ability to work independently and collaboratively
- Proactive and takes initiative
- Creative problem solver with automation mindset
- Excellent oral and written English communication skills
- Willing to work on production support
- Available for 24x7 shift assignments (including weekends and holidays)
- Adaptable to changing workloads and priorities
Desired Skills
- DB2
- Datastage
- Advanced Java (J2EE, Spring/Hibernate)
- Eclipse/NetBeans
- Technical documentation (Flow charts, DFD, Component Diagrams)
- ServiceNow, ESP/Stonebranch, GitHub
Job Responsibilities
- Provide support for Configuration Items: incident resolution, enhancements, fixes, and tools development
- Maintain knowledge database and proactive management of workarounds
- Ensure timely resolution and communicate SLA risks
- Coordinate incident investigations across teams
- Execute and monitor ad hoc requests
- Deliver proactive support for early incident detection
- Participate in projects as Designer, Tester, or Implementer
- Communicate daily with internal and external customers via email, IM, or calls
- Coordinate with vendors for application issues
- Take on functional tasks and oversee areas as needed
- Perform other ad hoc tasks as instructed
Interested? Apply now and be part of a team that values technical excellence and collaboration!
Vacancy posted a month ago
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