Online Customer Service Representative
Full-time
Big3 AR-Van's Garments Manufacturing Company
Description - Assist customers via online chat, email, and social media platforms.
- Resolve customer queries and issues in a timely and efficient manner.
- Provide accurate information regarding products and services.
- Maintain customer records and document interactions.
- Collaborate with other departments to enhance the customer experience.
Requirements
- Job Title: Online Customer Service Representative
- Job Function: Online Customer Service
- Responsibilities and Duties: Strong problem-solving skills and ability to handle customer complaints effectively.
- Qualities and Traits: Excellent verbal and written communication skills with a friendly demeanor.
- Qualities and Traits: Ability to multitask and manage time effectively in a fast-paced environment.
- Working Conditions: Availability to work flexible hours, including evenings and weekends.
- Qualities and Traits: Tech-savvy with proficiency in using customer service software and online communication tools.
Vacancy posted 7 days ago
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