Call Center Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries via phone in a professional manner.
- Provide information about products and services to customers.
- Resolve customer complaints and issues effectively.
- Document calls and customer interactions in the system.
- Assist in training new representatives as necessary.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in a customer service role.
- Skills and Competencies: Proficient in English language (written and verbal).
- Responsibilities and Duties: Ability to handle multiple tasks and maintain professionalism.
- Qualities and Traits: Strong communication and interpersonal skills.
- Working Conditions: Must be able to work flexible hours, including evenings and weekends.
Vacancy posted 1 day ago
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