Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Serve as the first point of contact for customers, addressing inquiries and providing support.
- Manage a high volume of inbound and outbound calls with professionalism.
- Document customer interactions and update records in the system accurately.
- Resolve customer complaints effectively, ensuring satisfaction and loyalty.
- Collaborate with team members to enhance service delivery and overcome challenges.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years of experience in a call center or customer service role.
- Skills and Competencies: Strong English language proficiency, excellent customer service skills, and effective interpersonal skills.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage time effectively.
- Qualities and Traits: Positive attitude, resilience, and a willingness to learn.
Vacancy posted 7 days ago
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