Call Center Representative
Full-time
J-K Network Services
COMPANY PROFILE: The company is already 18 years in the industry and they provide a wide range of BPO services including Customer Service Outsourcing, IT Service Desk Operations, Finance and Accounting, Human Resources Outsourcing, Legal Process Outsourcing, Sales and Fulfillment, and Business Transformation Services. They have state-of-the-art infrastructure in prime business locations in Manila, with 24/7 operations support.
POSITION : Call Center Representative (open for fresh graduate)
INDUSTRY: BPO company
WORK LOCATION: BGC Taguig
WORK SCHEDULE: Shifting Schedule
SALARY : Php20,000-Php24,000
WORK SET UP: Work on site
BENEFITS:
- HMO
- 13 th Month Pay
- Government benefits
- Sick Leave
- Leave Credits
Requirements
- Open for Bachelor’s degree with or without experience in BPO
- Open for college undergraduates with 6 months experience in BPO
- Open Senior High School Graduate with 1 year experience in BPO
- Willing to work shifting schedules
- Can start as soon as possible
Responsibilities
- Respond promptly to customer inquiries.
- Ensure customer satisfaction and provide professional customer support.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Handle and provides quality fulfilment to customer inquiries, requests, and concerns
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
RECRUITMENT PROCESS
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Call Center Representative in Taguig vacancy
- E-COMMERCE NON-VOICE ACCOUNT Description Handle incoming customer inquiries via phone, email, or chat. Provide accurate information regarding products, services, and troubleshooting. Assist in resolving customer complaints and issues effectively. Maintain ...
- A Customer Service Representative, or CSR , will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems. At least SHS grad for no exp and Excellent communication skills Amenable to work in BGC taguig
- ...The Call Center Agent serves as the primary point of contact for customers. The main objective is to deliver excellent customer service by answering inquiries, resolving complaints, providing technical support, or processing transactions in a professional, timely, and...
- ...Job Summary We are looking for motivated and customer-focused Call Center Agents to join our growing team. The ideal candidate must have at least 1 year of BPO (Business Process Outsourcing) experience and possess excellent communication skills, problem-solving abilities...
- ...We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...
- Description Handle customer inquiries and provide accurate information regarding products and services. Resolve customer complaints and issues promptly and effectively. Document customer interactions and maintain accurate records. Collaborate with team members...
- ...Educational Qualifications: Bachelor’s degree in a relevant field preferred. Experience Level: 1 year of experience in a call center or customer service role. Skills and Competencies: Excellent communication skills, both verbal and written. Qualities and...
- ...resolving concerns, and delivering excellent customer service in English. Key Responsibilities -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service inquiries -Provide accurate information and effective...
- ...Description Handle incoming calls and address customer inquiries effectively. Provide exceptional customer service and resolve... ...Ability to handle technical inquiries and provide guidance. Working Conditions: Comfortable working in a call center environment....
- Description Respond to customer inquiries via phone, email, or chat Provide accurate information and resolve customer issues in a timely manner Maintain detailed records of customer interactions and transactions Collaborate with team members to enhance overall...
- ...Description Manage inbound and outbound calls in a timely manner Provide information about products and services to customers Resolve customer inquiries and complaints effectively Maintain accurate records of customer interactions Collaborate with team members...
- ...Educational Qualifications: Bachelor’s degree in a relevant field preferred. Experience Level: 1-3 years of experience in a call center or customer service environment. Skills and Competencies: Proficient in English language; strong customer service skills....
- ...seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will serve as the... ...degree preferred. Previous experience in customer service, call center, retail, or a related field is an advantage. Strong verbal...
- ...Answered incoming customer calls and responded to inquiries in a professional manner. Provided accurate information about products and services. Resolved customer complaints and issues promptly and effectively. Processed customer requests, orders, and account updates...
- ...Description Handle incoming calls and respond to customer inquiries effectively. Provide accurate information to customers regarding... ...in a team Responsibilities and Duties: Adherence to call center protocols and guidelines Working Conditions: Fast-paced and dynamic...
- ...Call Outbound leads through out database through an autodialer. Answer the calls and help sell them our services. Guide the client on the phone with the process and objections. Place outbound calls to prospects and existing customers. Present, promote, and...
- ...Educational Qualifications: Bachelor's degree in a relevant field preferred. Experience Level: 0-2 years of experience in a call center or customer service role. Skills and Competencies: Proficient in English language, with excellent customer service skills....
- ...We are seeking a dedicated and professional Customer Service Representative to manage patient and provider scheduling in a fast-paced healthcare call center. You will be the first point of contact, ensuring a positive experience by efficiently handling a high volume of...
- ...A call center job involves handling customer interactions (calls, chats, emails) for support, sales, or service, focusing on resolving issues, providing info, processing orders, and ensuring satisfaction, often using CRM software, scripts, and adhering to quality standards...
- ...providing support. Manage a high volume of inbound and outbound calls with professionalism. Document customer interactions and... ...experience. Experience Level: 0–2 years of experience in a call center or customer service role. Skills and Competencies: Strong...
- ...Description Manage inbound and outbound calls in a timely manner Provide accurate information regarding products and services... ...to handle multiple tasks and prioritize effectively Working Conditions: Ability to work in a fast-paced call center environment...
- ...The Customer Service Representative for Online Video Sharing is responsible for handling customer inquiries, resolving issues, and providing support related to a video-sharing platform. This role ensures a positive user experience by addressing concerns efficiently while...
- A Call Center Agent is responsible for handling inbound and outbound customer communications, providing information about products and services, resolving customer concerns, and ensuring a positive customer experience.
- ...Description Answer incoming calls and assist customers with inquiries. Provide accurate information about products and services. Resolve customer complaints in a professional manner. Document call details and customer interactions in the database. Maintain...
- ...We’re Hiring: Customer Service Representative! Are you passionate about helping people and providing excellent customer support? We’re looking... ...hear from you! Main Responsibilities Manage inbound calls and assist customers with account details, product inquiries,...
- ...Qualifications: Bachelor’s degree in a relevant field preferred. Experience Level: 1-3 years of experience in a customer service or call center environment. Skills and Competencies: Strong communication and interpersonal skills. Skills and Competencies: Proficient...
- ...issues effectively. Handle a high volume of inbound and outbound calls in a professional manner. Document all customer interactions... ...Experience Level: 3-5 years of experience in a call center environment Skills and Competencies: Excellent communication...
- ...A Call Center Representative is responsible for handling customer inquiries, resolving concerns, and providing excellent service through phone calls, email, or chat. They assist customers by answering questions about products or services, processing requests, updating...
- ...We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive...
- ...Description Handle incoming customer calls and provide exceptional service. Resolve customer inquiries and complaints effectively... ...promptly. Document all interactions accurately in the call center system. Provide information about products and services to customers...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative. Be the first to apply!
