Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries regarding products and services.
- Resolve customer complaints and provide appropriate solutions.
- Maintain customer records and documentation accurately.
- Collaborate with team members to improve customer service processes.
- Follow up with customers to ensure satisfaction and retention.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Working Conditions: May require evening or weekend shifts depending on business needs.
Vacancy posted 17 hours ago
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