CRM Platform Administrator
Temporary
Indra Philippines
Duties and Responsibilities:
Ensures that the CRM platform is running smoothly and efficiently.
Monitors D365, Power Platform, and Azure dashboards to ensure that usage and consumptions are within limits by regularly and proactively performing housekeeping activities.
Manages the assignment and removal of licenses to CRM users.
Makes configuration changes on CRM platform to meet the IT and business requirements.
Sets up new entities, fields, and workflows.
Performs configuration changes to integrate D365 with other systems.
Ensures that data is flowing correctly and integrations are working as expected.
Generates reports that provide insights into the organization's data and performance.
Provides admin support to production issues, incidents, and problems.
Maintains the CRM environments.
Qualifications:
Degree in Computer Science, Information Technology or other related/relevant fields.
Experience and knowledge on Dynamics 365, Power Platform and/or Azure.
Experience in working as a System Administrator of SaaS applications.
Experience/knowledge in using Azure DevOps or other Source Code Management and/or Continuous Integration and Delivery tools.
Experience in relational database and familiarity with network protocols (TCP/IP, SSL, etc.).
Good knowledge on n-tier web applications.
Experience in the development/support of bank/financial applications/systems.
Vacancy posted 3 days ago
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