Payment Processor
Full-time
Cloudstaff
We’re Hiring: Payment Processor!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a Payment Processor to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role : Payment Processor
Work Arrangement : Work from Home
Location : Philippines - Angeles (Pampanga)
Schedule : Night Shift
Job Description:
A Payment Processor is responsible for ensuring the accurate and timely payment of customer bills to their respective billers. This role requires meticulous attention to detail and a commitment to maintaining accuracy in all financial transactions. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of billing processes.
Key Responsibilities:
- Accurately process customer bills, ensuring timely payments to designated billers.
- Verify and ensure that all payment details are correct before authorizing transactions.
- Perform thorough cross-checking of billing information against payment records to ensure accuracy.
- Identify and rectify any discrepancies or errors in bill payments promptly.
- Implement procedures to minimize errors in bill processing, ensuring a high level of accuracy.
- Monitor payment processes to identify potential issues or areas for improvement
- Communicate effectively with customers, billers, and internal teams to resolve any billing inquiries or issues.
- Provide timely updates to the escalations-payments team members or to the team lead regarding the status of their bill payments.
- Maintain accurate and comprehensive records of all bill payments and related transactions.
- Ensure documentation is readily available for audit purposes and management review.
- Participate in training sessions to enhance skills and knowledge related to bill processing.
- Contribute to the development and implementation of process improvements to increase efficiency and accuracy
Qualification and requirements:
- Education: Bachelor's degree in a relevant field such as Business Administration, or a related discipline.
- Experience in bill processing, accounting, or a similar financial role.
- Strong attention to detail and commitment to accuracy.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Effective time management and organizational skills.
- Can work according to New York time zone requirements.
- Amenable to changes in schedule on a monthly basis, including availability for day shifts, mid shifts, and overnight shifts
Non-negotiable skills & requirements:
- Experience in bill processing, accounting, or a similar financial role
- Strong attention to detail and commitment to accuracy
- Ability to work according to New York time zone requirements
- Flexibility to adjust to schedule changes monthly, including day, mid, and overnight shifts, including weekend and PH Holiday shifts
Perks & Benefits (Work From Home):
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
- Cloudstaff : Build Your Career, Anywhere
- Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
- Why Cloudstaff is the #1 Workplace?
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
Vacancy posted 3 days ago
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