Inside Sales Team Lead
Full-time
TigerUx
RESPONSIBILITIES
- Lead, train, and coach Inside Sales Representatives to strengthen their skills and improve team performance.
- Drive KPI achievement through regular coaching, performance evaluations, and the implementation of improvement plans.
- Generate new business through outbound prospecting, support sales and marketing initiatives, assist in closing deals, and maintain accurate CRM records.
- Identify and implement process improvements to increase sales team efficiency and overall performance.
- Collaborate with cross-functional teams to address operational concerns and resolve sales-related escalations.
- Analyze sales performance data and provide actionable insights to guide coaching, refine strategies, and support continuous improvement.
BENEFITS
- Transportation Allowance
- Rice Allowance
- Sales Incentives
- Leave Conversion Benefit
- Performance Reviews
- Government Mandated Benefits
- HMO + 2 Dependents (Effective Day 1)
- 10% Night Differential
QUALIFICATIONS
- Bachelor’s degree in Business, Communications, or a related field is preferred.
- Excellent spoken English skills with clear pronunciation and a neutral accent.
- Strong communication and objection-handling abilities.
- Demonstrated ability to lead high-stakes sales calls and coach representatives to achieve similar results.
- At least 2 years of experience in B2B inside sales.
- At least 2 years of supervisory experience managing teams of five or more representatives and driving KPI achievement.
- Proven ability to improve team performance through coaching, performance reviews, action plans, and effective conflict resolution.
- Proficiency in CRM platforms such as Salesforce or HubSpot, as well as Google Workspace applications.
- Ability to independently analyze and interpret KPI data to assess performance and identify improvement opportunities.
- Experience supporting the growth and scaling of sales teams or processes.
- Adaptable and capable of performing effectively in a fast-paced startup environment.
Vacancy posted 3 days ago
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