Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
We are looking for motivated and customer-focused individuals to join our team as Non-Voice BPO Agents for a Travel Account. This role offers a hybrid work setup, a competitive salary, and a supportive, less toxic work environment. If you have BPO experience and are looking for a more balanced workplace, this opportunity is for you.
Key Responsibilities:
- Handle customer inquiries through non-voice channels (chat/email)
- Assist customers with travel-related concerns such as bookings, changes, and general inquiries
- Provide accurate and timely information while maintaining quality service
- Ensure customer satisfaction by resolving issues efficiently
- Follow company policies and standard operating procedures
Vacancy posted a month ago
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