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Customer Service Representative

Full-time

RSD Human Resource Management Consultancy

We are looking for motivated and customer-focused individuals to join our team as Non-Voice BPO Agents for a Travel Account. This role offers a hybrid work setup, a competitive salary, and a supportive, less toxic work environment. If you have BPO experience and are looking for a more balanced workplace, this opportunity is for you.

Key Responsibilities:

  • Handle customer inquiries through non-voice channels (chat/email)
  • Assist customers with travel-related concerns such as bookings, changes, and general inquiries
  • Provide accurate and timely information while maintaining quality service
  • Ensure customer satisfaction by resolving issues efficiently
  • Follow company policies and standard operating procedures
Vacancy posted 13 days ago
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